First “Smart 911” call from fire chief’s wife
(Jul 26, 2012)
Westminster emergency communications has rolled out a new program, Smart911, to enhance 911 service to residents.
Citizens simply go to www.smart911.com and enter information that is useful in an emergency situation. Home description, number of people/pets residing in the home, medical conditions and associating a mobile number with your home are just a few of the enhancements.
Westminster Fire Chief Doug Hall signed up for Smart911, never knowing an emergency at his home would be the first Smart911 call received by Westminster emergency communications staff.
Last Friday the chief’s wife, Lisa, had smoke showing in the laundry room (the chief was not at home). When she called 911, all the additional data entered into Smart911 was available to dispatchers.
“It's funny that our first Smart911 call was from the home of our fire chief,” said Public Safety Communications Supervisor Missy Saggau. “But I think it shows that anyone can have an emergency. The more information we have the better we can help in a time of crisis.”